1. Introduction
Welcome to Big Star Power Inc. ("Big Star Power," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our products, services, websites, including bigstarpower.ai (the "Site"), and communications, including SMS text messaging services. By using our services, you agree to these Terms.
2. SMS Messaging Program
2.1 Program Name and Description
Program Name: Big Star Power SMS Alerts.
Description: By subscribing, you consent to receive recurring text messages related to product and project updates, order, delivery, and installation notifications, service alerts, promotional offers, and urgent communications.
2.2 Consent
By opting in (via form, checkbox, keyword, or other mechanism), you agree to receive SMS messages from Big Star Power Inc. and confirm ownership or customary use of the mobile number provided. Consent to receive SMS messages is not a condition of any purchase or service.
2.3 Frequency
You may receive up to 4 to 6 messages per month, though frequency may vary depending on service activity and product updates.
2.4 Opt-Out Instructions
You may cancel the SMS service at any time by texting "STOP." After sending "STOP," you will receive a one-time confirmation message. No further messages will be sent unless you rejoin.
2.5 Rejoin Instructions
To rejoin, opt in again using the same method (for example, texting "START" or submitting a form).
2.6 Help Instructions
For assistance, reply "HELP" to any message, email info@bigstarpower.ai, or call (682) 316-6810 (Monday to Friday, 9 am to 5 pm CT).
2.7 Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
2.8 Message and Data Rates
Message and data rates may apply. Message frequency varies. For questions about your text or data plan, contact your wireless provider.
2.9 Privacy
Mobile information is handled as described in our Privacy Policy. Mobile phone numbers and SMS opt-in data and consent are not shared with third parties or affiliates for their marketing or promotional purposes.
3. Compliance and Legal
Big Star Power complies with CTIA guidelines, A2P 10DLC requirements, and all applicable federal and state laws.
By subscribing, you confirm you are at least 18 years of age.
4. General Terms of Use
- You agree to use our services only for lawful purposes.
- Unauthorized use, tampering, or abuse of our services may result in suspension or termination.
- All products are sold with a standard manufacturer's warranty as outlined in your purchase agreement or product documentation. This warranty covers defects in materials and workmanship under normal use.
- Except as expressly provided in the applicable warranty, Big Star Power disclaims all other warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.
4.1 Product-Specific Legal Agreements (Warranty and EULA)
Your purchase, installation, and operation of physical hardware units, as well as any software or embedded firmware provided by Big Star Power, are subject to additional specialized agreements incorporated into these Terms by reference:
- Limited Warranty: Physical hardware products manufactured or supplied by Big Star Power (including but not limited to Hydro Racks, Immersion Racks, Smart PDUs, Industrial Transformers, and Containers) are governed exclusively by the Big Star Power Inc. Limited Warranty Policy provided with your purchase agreement or product documentation. The Limited Warranty Policy controls all hardware defect claims, Return Merchandise Authorization (RMA) procedures, maintenance conditions, and physical coverage exclusions.
- End-User License Agreement (EULA): All software and custom firmware, including Big Star Power custom firmware and AMS software ("SOFTWARE"), are licensed, not sold, pursuant to the Big Star Power End-User License Agreement. The EULA governs software licensing, operational limitations, and intellectual property rights.
Except as expressly provided in the applicable Limited Warranty or EULA, Big Star Power disclaims all other warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose. In the event of a direct conflict between these Terms and either the Limited Warranty or the EULA regarding their specific subject matter, the terms of the Limited Warranty or EULA shall control.
5. Website Content
The Site describes Big Star Power and its infrastructure capabilities for general information. Content may change without notice. Site descriptions of capacity, sites, equipment, pricing, schedules, and availability are informational and create no binding offer or commitment; commercial terms exist only in executed written agreements. Site availability is subject to change.
5.1 No Offer of Securities
Nothing on the Site is an offer to sell or a solicitation of an offer to buy any security. Any investment materials are provided separately, only to persons qualified to receive them, and any offering is made solely through its own offering documents.
5.2 Forward-Looking Statements
Statements on the Site about plans, timelines, capacity under development, and future capabilities are forward-looking, are subject to change, and depend on engineering, utility, regulatory, and commercial outcomes that are not guaranteed.
5.3 Intellectual Property
The content, design, graphics, and marks on the Site belong to Big Star Power Inc., its affiliates, or its licensors. You may view the Site and share links to it. You may not copy, scrape, republish, or misrepresent Site content without our written permission. Third-party names and marks referenced on the Site belong to their respective owners.
5.4 Third-Party Links
The Site may link to websites operated by others. We are not responsible for the content or practices of those websites.
6. Cookies, Analytics, and Advertising
The Site uses cookies, pixels, tags, and similar technologies, including analytics and advertising technologies from partners such as LinkedIn, Meta, Google, X, and our CRM provider HighLevel, to operate the Site, understand how it is used, measure our advertising, and show our ads to people who have visited the Site. Our Privacy Policy describes these technologies, the information they collect, and how to opt out, including through the Cookie settings link in the Site footer and Global Privacy Control. Where consent is required, we use these technologies only in line with the choice you make.
7. Disclaimer and Limitation of Liability
THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIG STAR POWER AND ITS AFFILIATES DISCLAIM ALL WARRANTIES REGARDING THE SITE, EXPRESS OR IMPLIED, AND SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF, OR RELIANCE ON, THE SITE.
8. Governing Law
These Terms are governed by the laws of the United States and the State of Texas, without regard to conflict of laws principles. Any dispute arising under these Terms shall be resolved in the state or federal courts located in Tarrant County, Texas.
9. Changes to These Terms
We may update these Terms from time to time. The effective date above reflects the most recent version. Continued use of our services after an update constitutes acceptance of the revised Terms.
10. Contact Information
Big Star Power Inc., 240 Centre Drive, Burleson, TX 76028, USA. Email: info@bigstarpower.ai. Phone: (682) 316-6810.